shipping

The prices shown in the online shop do not include shipping costs for packaging and postage. The shipping costs for a delivery are calculated dynamically within the ordering process and displayed in the shopping cart overview before the order is placed.

The delivery of the goods takes place on the shipping route to the delivery address provided by you.

Shipping costs overview


Germany

Shipping costs up to €99.99:
DHL Standard €5.90 | GLS Express €14.99 | DPD bulky goods €5.49

Shipping costs from €100.00:
DHL standard free | GLS Express €14.99 | DPD bulky goods free of charge

Returns: Free


Austria

Shipping costs up to €99.99:
DHL Standard €5.90 |   DPD bulky goods €5.49

Shipping costs from €100.00:
DHL standard free |   DPD bulky goods free of charge

Returns: Free - Except for bulky goods:€20.00


Belgium, Luxembourg, Netherlands

Shipping costs up to €99.99:
DHL standard €6.99 |   DPD bulky goods 15.00

Shipping costs from €100.00:
DHL standard free |   DPD bulky goods free of charge

Returns: Own return shipment



Spain

Shipping:
DHL Standard €15.99 | DPD bulky goods €20.00

Returns: Own return shipment


Ireland

  • Shipping:

DHL standard €14.99

  • Returns:

Own return


Italy

Shipping:
DHL standard €8.00 | DPD bulky goods €20.00

Returns: Own return shipment



Denmark, France

Shipping:
DHL standard €8.00 | DPD bulky goods €15.00

Returns: Own return shipment


Bulgaria, Estonia, Finland, Greece. Croatia, Latvia, Liechtenstein, Lithuania, Malta, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, Czech Republic, Hungary, Cyprus

Shipping:
DHL Standard €19.99

Returns: Own return shipment


Please note:Deliveries to packing stations are only possible for DHL shipments up to 60x35x35 cm. Bulky items can therefore not be delivered to packing stations.

The delivery of the goods takes place on the shipping route to the delivery address provided by you.

delivery times

For deliveries to Germany , items that can be delivered with DHL Standard will be with you within approx. 2-4 working days.

For deliveries to Austria , items that can be delivered with DHL Standard will be with you within approx. 2-5 working days.

For deliveries to the remaining European countries , items that can be delivered with DHL Standard will be with you within approx. 2-6 working days.

GLS express

In the case of a delivery with GLS Express, deliverable items will be with you within approx. 1-2 working days. Deliveries are made Monday to Friday only. Express delivery can only be guaranteed if the order is received by 12 noon (Monday to Thursday). Orders placed before 12:00 p.m. within Germany are guaranteed to be delivered to you on the next working day (except Saturday).   Please note that GLS express delivery is not possible to DHL post offices and DHL Packstations.

Bulky goods dispatch via DPD

In the case of a bulky goods delivery, deliverable items will be with you within 1-3 working days. Please note that if bulky goods are returned, you may incur considerable additional costs. If you would like to receive exact prices for a return shipment in advance, please contact us at hello@rollei.de .
Please note that a bulky goods shipment via DPD cannot be delivered to a packing station.

UPS default

In the case of a delivery with UPS, deliverable items will be with you within approx. 1-2 working days. Please note that UPS shipping is not possible to DHL post offices and DHL Packstations.

Delivery to PACKSTATION

Notification by e-mail/SMS or by push notification in your DHL app about the receipt of the shipment. Suitable for shipments up to 60x35x35 cm. Larger shipments are diverted to a nearby branch. Shipments up to a maximum of 31.5 kg can be placed in the packing station.

Please note that deliveries to packing stations are only possible for DHL shipments up to 60x35x35 cm. Shipments with DPD, GLS, UPS and bulky items can therefore not be delivered to packing stations.

Click & Collect

In the case of a delivery with Click & Collect, you will be informed by e-mail as soon as your order is ready for collection from us in Norderstedt. This usually takes 2-4 working days. When picking up your order, please bring the confirmation email we sent you with you. Due to the current situation, it is necessary to wear a mouth/nose protection when picking up and to check-in with the"LUCA"app.

In de Tarpen 42
22848 Norderstedt
Germany

Note: We are not in the Expeditors driveway

Please note that Click & Collect can only be picked up during our opening hours (Monday-Friday from 8:00 a.m. to 6:00 p.m.).

annotation

In the case of payment in advance, the deadline for delivery begins five days after the payment order has been issued to the transferring bank, for all other payment methods the day after the conclusion of the contract. The delivery period ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.