We are here for you!

Do you need product advice or have a question about your order? Our professional service will be happy to advise you. The service team is there for you from Monday to Friday from 9 a.m. to 5 p.m. You can reach us in the support chat until 6 p.m.


Depending on the topic, you can choose from two service numbers here.

+49 (0) 40 270 750 270
Mon to Fri from 9 a.m. to 5 p.m.

For questions about our action cams, gimbals, digital cameras, surveillance cameras, scanners, digital picture frames or dash cams.

+49 (0) 40 270 750 277
Mon to Fri from 9 a.m. to 5 p.m.

For questions about our tripods, studio flashes, photo filters, LED permanent lights, microphones, Miops products, our photo accessories or questions about your order.

frequently asked Questions

Perhaps your question has already been answered. You will find answers to frequently asked questions in our FAQs.

To the FAQs

contact form



We are there for you by phone, e-mail and also in live chat. MON-FRI 9 am-5pm.


You have 14 days to return the items you have purchased to us free of charge.

To the returns portal


Installment payment with Klarna: Simply choose the Klarna installment purchase at the checkout.