Right of withdrawal


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us RCP Handels-GmbH & Co. KG., In de Tarpen 42, 22848 Norderstedt, Germany, service@rollei.de, telephone: +49 040 270 750 270 by means of a clear declaration e.g. B. a letter sent by post, fax or e-mail about your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website https://retouren.rollei.de/. If you make use of this option, we will immediately send you a confirmation of receipt of such a cancellation by email.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have all payments that we have received from you, including the delivery costs, with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us , to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.

You have to send the goods back to us or to atrikom fulfillment Gesellschaft für Projekt-Dienstleistungen mbH An der Kreuzlache 8, 65474 Bischofsheim, Germany immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract or to hand over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

– To RCP Handels-GmbH & amp; Co. KG., In de Tarpen 42, 22848 Norderstedt, Germany, service@rollei.de

– I / we hereby revoke the contract I / we concluded for the purchase of the followingolgenden
Goods / the provision of the following service (*)

– Ordered on / received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) only if this is communicated on paper)

– date

(*) Cross out inapplicable.


special instructions

If you finance this contract with a loan and later revoke it, you are no longer bound by the loan contract, provided both contracts form an economic unit. This is particularly to be assumed if we are your lender at the same time or if your lender makes use of our cooperation with regard to financing. If we have already received the loan when the revocation takes effect, your lender takes over our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the present contract involves the acquisition of financial instruments of securities, currencies or derivatives.

If you want to avoid a contractual commitment as much as possible, make use of your right of withdrawal and also withdraw from the loan agreement if you also have a right of withdrawal.

Different return cost regulation for Germany

We bear the direct costs of returning the goods if they are returned within Germany.



Cancellation policy created with the Trusted Shops Legal copywriter in cooperation with FÖHLISCH lawyers.