Free shipping from € 150 (De+at)

Live support chat Learn more

Data protection & cookies GDPR

The person responsible for data processing is:
Thomas Güttler
In de Tarpen 42
22848 Norderstedt
Germany
hello@rollei.com

We look forward to your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about dealing with your data.

Access data & hosting

You can visit our websites without giving information about yourself. If you call up a website, the web server automatically only stores a so-called server log file, which, for example, contains the name of the requested file, your IP address, date and time of access, transmitted amount of data and the requesting provider (access data) and documents the access. These access data are only evaluated for the purpose of ensuring a trouble -free operation of the page and the improvement of our offer. This serves to protect our legitimate interests on a correct presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your page visit.

Hosting

The services for hosting and presenting the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in the context of this data protection declaration, all access data and all data that is collected in the forms provided on this website are processed on your servers. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

Our service providers sit in the following countries, for which the European Commission has determined an appropriate level of data protection by decision: Canada

Content Delivery Network

For the purpose of a shorter loading time, we use a so -called content delivery Network ("CDN") for some offers. In this service, content, e.g. large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

Our service providers sit in the following countries, for which the European Commission has determined an appropriate level of data protection by decision: Canada

Contract processing, contacting and opening a customer account

We collect personal data if you voluntarily inform us of it as part of your order or if you contact us (e.g. via contact form or email). Mandatory fields are identified as such, since in these cases we need the data for contract processing or to process your contact and you cannot send the order or contact without it. Which data is collected can be seen from the respective input forms. We use the data you provide for the contract processing and processing of your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR.

Insofar as you have granted your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by choosing a customer account, we use your data for the purpose of the customer account opening. Further information on the processing of your data, in particular on the transfer of our service providers for the purpose of ordering, payment and shipping, can be found in the following sections of this data protection declaration. After completing the contract or deletion of your customer account, your data will be restricted for further processing and will be deleted after the expiry of tax and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you expressly use further use Have consented to your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use a data that goes beyond that, which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be made either by means of a message to the contact option described in this data protection declaration or via a function provided in the customer account.

For order and contract processing, we use ERP systems of external service providers. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

Data processing for the purpose of shipping

For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is required for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of the shipping announcement

If you have given us your express consent during or after your order, we will pass on your email address to the selected shipping service provider based on Art. 6 Para. 1 S. 1 Lit. a GDPR, so that it will be available before delivery Purpose of the delivery announcement or vote can contact you.
The consent can be revoked at any time by a message to the contact option described in this data protection declaration or directly to the shipping service provider at contact address listed below. After revocation, we delete your data provided for this, unless you have expressly consented to further use of your data or we are reserved for any other use of data that is legally permitted and about which we inform you in this declaration.

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

DHL Paket GmbH
Straßenweg 10
53113 Bonn
Germany

Data processing for the purpose of fraud prevention and the optimization of our payment processes

If necessary, we will provide our service providers further data that you use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, handling contested payments, support for accounting). In accordance with Art. 6 Para. 1 S. 1 Lit. f GDPR, this serves to protect our legitimate interests on our protection against fraud or in efficient payment management.

Identity and credit check when selecting Klarna payment services

Klarna Pay Now (direct debit)
If you decide on the payment services of the Klarna Bank (public), Sveafen 46, 111 34 Stockholm, Sweden (below Klarna), we will guide your data as part of the payment and contract processing in accordance with Art. 6 Para. 1 S. 1 Lit. b) GDPR on to Klarna. This data is transmitted so that Klarna can create an invoice for the invoice processing you want and carry out an identity and credit check. Please understand that we can only offer you the respective Klarna payment method if it is enabled due to the results of the credit check. Detailed information on this and the information used are Data protection information from Klarna.

Klarna Pay Later (purchase on account), Klarna slice it (installment purchase)
If you decide on the payment services of the Klarna Bank (public), Sveafen 46, 111 34 Stockholm, Sweden (hereinafter in Klarna), we ask you to consent to Art. 6 Para. 1 S. 1 lit. a GDPR, that we can transmit the data necessary for the processing of payment and an identity and credit check. In Germany, for identity and credit check that in the Data protection to be used by Klarna. Klarna uses the information obtained about the statistical probability of a default of payment for a weighing decision on the reason, implementation or termination of the contractual relationship. You can cancel your consent at any time by a message to the contact options mentioned in this data protection declaration. This can result in that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time to Klarna.

Advertising by email

Email newsletter with registration

If you register for our newsletter, we use the data required or separated from you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR.
The newsletter can be deregistered at any time and can be made either by a message to the contact option described in this data protection declaration or via a link provided in the newsletter. After deregistration, we delete your email address from the recipient list, unless you have expressly consented to further use of your data or we are reserved for a usage of data that is legally permitted and about which we inform you in this declaration.

Newsletter shipping

If necessary, the newsletter will also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

Our service providers sit in these countries: USA
For these countries there is no adequacy decision of the European Commission. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission

Shipping of evaluation matters by email

If you have given us your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR during or after your order, we will use your email address to request an assessment of your order about that of us used evaluation system. This consent can be revoked at any time by a message to the contact option described in this data protection declaration or via a link provided in the evaluation request.

If necessary, the evaluation matters will also be sent by our service providers as part of processing on our order. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

Our service providers sit in these countries: USA
For these countries there is no adequacy decision of the European Commission. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission

Use of cookies and other technologies for web analysis and advertising purposes

Use of Google services

We use the Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by the Google technologies about your use of our website is usually transferred to a server of the Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The European Commission does not have any appropriateness. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected via the Google technologies, it will be shortened by activating IP-anonymization before storing Google. Only in exceptional cases is the full IP address transferred to a Google server and shortened there. Insofar as there is nothing different in the individual technologies, data processing takes place on the basis of a agreement between jointly responsible for the respective technology in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in the Data protection information from Google.

Google Analytics

For the purpose of website analysis, data (IP address, time of the visit, device and browser information as well as information on your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address is generally not merged with other Google data. Data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of optimized marketing our website, we have the Data approval settings for "Google products and services" activated. Google can access the data collected and processed by Google Analytics and then use to improve Google services. The data release to Google as part of this data approval settings is based on an additional agreement between the person responsible. We have no influence on the subsequent data processing by Google.

Google ads

For advertising purposes in the Google Search results and on the third -party website, the so -called Google will be visited when visiting our website Remarketing Cookie, which automatically by collecting and processing data (IP address, time of the visit, device and browser information as well as information on your use of our website) and using a pseudonymous cookieid and based on the pages you have visited, an interest-based Advertising enables. Any further data processing only takes place if you have activated the setting "Personalized Advertising" in your Google account. If you are logged in during the visit of our website on Google, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we measure on Google Ads Conversion tracking Your subsequent usage behavior if you have reached our website via an advertisement from Google Ads. Cookies can be used for this purpose and data (IP address, time of the visit, device and browser information as well as information on your use of our website can be recorded using the events specified by us, such as visiting a website or newsletter registration) from which using pseudonyms Usage profiles are created.

Google Maps

For the visual presentation of geographical information, Google Maps data about your use of the MAPS functions, in particular the IP address and location data, collected, transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

Google Recaptcha

For the purpose of protection against misuse of our web forms and before spam by automated software (so-called bots), Google Recaptcha collects data (IP address, time of the visit, browser information and information on your use of our website) and leads using a suction . In addition, other cookies stored by Google services in your browser are evaluated. There is no reading or saving of personal data from the input fields of the respective form.

Google Fonts

Data (IP address, time of the visit, device and browser information) are collected by the script code "Google Fonts" for the uniform representation of the content on our website, transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

YouTube video plugin

In order to integrate third-party content, data (IP address, time of the visit, device and browser information) are collected, transmitted to Google via the YouTube video plugin in the extended data protection mode used by us and then processed by Google Play video.

Extended conversion

As part of the application of our products by Google Ads, we also use the so-called extended conversion tracking. This requires consent that you can contradict.

Extended conversions are a function that supplements existing conversion tags. As a result, the conversion data collected on the website can be sent encrypted to Google.

If a conversion is carried out on this website, user data such as name, email address or postal address will be collected. With the extended conversions, this data can be sent from our website in accordance with data protection as hash values ​​and thus complements the existing conversion tags. The data with a disposable hash algorithm SHA256 encrypted.

The hash values ​​of your user data sent to Google are used to improve the conversion measurement.

Almost (smile)

We use almost to correctly assign the success of an advertising material. The data is automatically deleted after 90 days. There is no profile formation. Almost uses a unique key that third parties cannot assign and therefore users cannot be traceable. Personal advertising is almost not possible. A connection is almost established between a click on an advertising material, e.g. an advertisement and an action, e.g. a purchase or registration or registration. The information transmitted to us serve exclusively the purpose of correctly assigning the success of an advertising material and the corresponding billing. There are almost no cookies or cookie -like data on your device. When generating the device fingerprint, only non -personal parameters are brought together (browser settings, time zone, CPU class, color depth, language of the browser etc.).


The scope and description of the processing of data when using Google Ads / Microsoft Ads

In an action, the order number and the shopping cart value of the order are usually transmitted and saved by us for 90 days. Personal data such as name, telephone number or address are expressly not recorded or saved.

In addition, the following values ​​can be transmitted:

  • ID (continuous number)
  • Clickid
  • Purchase time
  • currency
  • Conversion name (shop order or lead)

The Device fingerprint is processed on the server of the respective customer. In this respect, there is a integration via Google Tag Manager, then the device fingerprint is processed via the Smarkter Host-Europe server in Strasbourg. Through high security standards, such as an HTTPS connection, the conversion data is sent on our host Europe server with the location in Strasbourg. The transmission of the export file and the processing of the data (Clickid, conversion name, time stamp, order value, currency) takes place according to Google Ads / Microsoft Ads to an American server. The software is set so that no profiling takes place.

Use of meta services

Use of meta pixel

We use the Facebook Pixel as part of the technologies shown below Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). The Facebook Pixel (IP address, time of the visit, device and browser information as well as information on your use of our website is automatically collected and saved from which the events such as visiting a website or newsletter registration), from which use can be created by pseudonyms. When visiting our website, the Facebook Pixel automatically set a cookie that automatically enables you to recognize your browser when visiting other websites using a pseudonymous cookieid. Facebook will bring this information together with further data from your Facebook account to compile reports on website activities and to provide other services associated with website usage, in particular personalized and group-based advertising. We have no influence on the data processing by Facebook and only get statistics created on the basis of Facebook Pixel.
The information automatically collected by the Facebook technologies about your use of our website is usually transferred to a Facebook server, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission does not have any appropriateness. Our cooperation is based on standard data protection clauses of the European Commission. Data processing takes place on the basis of an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information on data processing by Facebook can be found in the data protection information from Facebook.

Facebook ads

We advertise this website on Facebook and other platforms via Facebook ADS. We determine the parameters of the respective advertising campaign, for the exact implementation, in particular the decision on the placement of the advertisements for individual users, is responsible.

On the basis of the statistics created via Facebook Pixel via visitor activities on our website, we operate via Facebook Custom Audience Group -based advertising on Facebook by determining the characteristics of the respective target group.

On the basis of the Pseydonym Cookie ID set by Facebook Pixel and the collected data on your usage behavior on our website, we operate via Facebook Pixel Remarketing Personalized advertising.

On Facebook Pixel Conversions We measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from facebook ads.

Social media

Social plugins from Facebook, Twitter, Instagram, TiktoK

Social buttons are used on our website. These are only integrated into the page as HTML links, so that no connection is made with the servers of the respective provider when calling our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser There you can use the Like or Share button, for example.

Our online presence on Facebook, Instagram, YouTube

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 Lit. a GDPR to the respective social media operator, your data is automatically collected for market research and advertising purposes when visiting our online presences on the social media mentioned above And saved from which usage profiles are created using pseudonyms. These can be used to switch advertisements inside and outside the platforms that allegedly correspond to their interests. Cookies are usually used for this. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and setting options to protect your privacy, please refer to the data protection information from the provider linked below. If you still need help in this regard, you can contact us.

Facebook is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission does not have any appropriateness. Our cooperation is based on standard data protection clauses of the European Commission. Data processing as part of the visit of a Facebook fan page takes place on the basis of an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here.

Instagram is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission does not have any appropriateness. Our cooperation is based on standard data protection clauses of the European Commission. Data processing as part of the visit of an Instagram fan page takes place on the basis of an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of the Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The European Commission does not have any appropriateness. Our cooperation is based on standard data protection clauses of the European Commission.

Tiktok

On this website we use the so-called "Tikok pixel" of the provider Tikok (for EU: TikKOK Information Technologies UK Limited, Aviation House, 125 Kingsway Holborn, London, WC2B 6Nh.). It is a code that we have implemented on our website. With the help of this code, in the event of granting your express consent, a connection with the TikKOK servers will be established when visiting our website in order to track your behavior on our website. For example, if you buy a product on our website, the TikK pixel is triggered and stores your actions on our website in one or more cookies. You have the opportunity to revoke your consent at any time with effect for the future. There are no further costs than the basic tariffs.

Personal data such as your IP address and your email address, as well as other information such as device ID, device type and operating system can be transmitted to TikTok. Tikok uses email or other registration or device information to identify the users of our website and to assign their actions to a TIKTOK user account.

TIKTOK uses this data to display advertising to its users in a targeted and personalized manner and to create interest -based user profiles. The data collected are anonymous and not visible to us and can only be used for us as part of the effectiveness measurement of advertising circuits.

Basically, your data is processed within the EU or the EEA. For this purpose, a corresponding data protection agreement was concluded with Tikok. If personal data is transmitted to countries outside the EU or the EEA, this is done within the framework of the commission of the Commission's sample contracts for the transmission of personal data into third -country countries (i.e. standard contract clauses).

You can find the TIKTOK data protection guideline here: https://www.tiktok.com/legal/new-privacy-policy?lang=de-DE

You can manage your personal settings for personalized retargeting / remarketing / recommendation advertising by using the website at the bottom of the website or directly Here on cookies settings click. 


GDPR data protection directive

Our data protection guideline was last updated on April 23, 2024.

This data protection guideline describes our guidelines and procedures for recording, using and disclosing your data if you use the service and inform you about your data protection rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the recording and use of information in accordance with this data protection directive.

Interpretation and definitions

interpretation

The words whose initial letters are very important have the meaning defined under the following conditions. The following definitions have the same meaning, regardless of whether they are in the singular or in the plural.

Definitions

For the purposes of this data protection guideline:

  • "Account"Describes a unique account that was created for you to access our service or parts of it.
  • "Pursue"(In this agreement either as" the company "," we "," us "or" our "describes) refers to roller egg. For the purposes of the GDPR, the company of data is responsible.
  • The term "country"refers to Germany.
  • "Cookies"Are small files that are stored by a website on your computer, your mobile device or another device and which, among other things, contain information about your surfing behavior on this website.
  • "Responsible for data processing"In the sense of the GDPR (General Data Protection Regulation), refers to the company as the legal person who decides alone or together with others about the purposes and means of processing personal data.
  • "Device"Each device that can access the service, such as a computer, a mobile phone or a digital tablet.
  • "Personal data"Are all information relating to an identified or identifiable person. In the sense of the GDPR, personal data are all information that relates to you, such as a name, an identification number, location data, online identifiers or one or one or one Several factors that are specific for the physical, physiological, genetic, mental, economic, cultural or social identity.
  • The term "service"refers to the website.
  • "Service provider"denotes every natural or legal person who processes the data on behalf of the company. He refers to third -party companies or individuals who are employed by the company in order to facilitate the service to provide the service on behalf of the company, services related to the To provide service or to support the company in the analysis of the use of the service.
  • "Usage data"refers to automatically recorded data that is generated either by using the service or by the infrastructure of the service itself (e.g. the duration of a page visit).
  • "Website"Refers to Rollei, accessible via https://www.rollei.de
  • ;
  • "She"denotes the person who accesses or uses him, or the company or another legal person, in whose name such a person accesses or uses them.


According to the GDPR (General Data Protection Regulation), they can be referred to as data subject or as a user because they are the person who uses the service.

Entiring and using your personal data

Types of collected data

Personal Data

During the use of our service, we may ask you to inform us of certain personal data that can be used to contact or identify you. Personally identifiable data can be: e-mail address

  • First name and last name
  • Telephone number
  • Address, state, province, postcode, location

Usage data

Usage data

Usage data is automatically recorded when using the service.

Information such as the Internet protocol address of your device (e.g. IP address), the browser type, the browser version, the pages of our service you visited, the time and the date of your visit, the time spent on these pages, can be clear about the usage data. Device identifiers and other diagnostic data belong.

If you access the service with or via a mobile device, we can automatically record certain information, including but not limited to the type of mobile device you are used, the clear ID of your mobile device, the IP address of your mobile device, Your mobile operating system, the type of mobile internet browser you use, clear device detections and other diagnostic data.

We can also record information that sends your browser when you visit our service or when you access the service via a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to pursue the activities on our service and store certain information. The tracking technologies used are beacons, tags and scripts to collect and persecute information as well as to improve and analyze our service. The technologies we use can include:

  • Cookies or browser cookies. A cookie is a small file stored on your device. You can instruct your browser to reject or display all cookies when a cookie is sent. However, if you do not accept cookies, you may not be able to use some parts of our service. If you have not set your browser in such a way that it rejects cookies, our service can use cookies.
  • Web beacons. Certain areas of our service and our emails can contain small electronic files that are known as web beacons (also known as Clear Gifs, Pixel Tags and Single Pixel Gifs) and, for example, enable the company to count the users that this Have visited or open pages, as well as to create other website statistics associated with it (e.g. recording the popularity of a specific area and checking system and server integrity).

Cookies can be "permanent" or "session" cookies. Permanent cookies remain on your computer or mobile device when you go offline while session cookies are deleted as soon as you close your web browser.

We use both session cookies and permanent cookies for the purposes below:

  • Necessary / essential cookies

Type: session cookies
Managed by: us

Purpose: These cookies are essential to provide you with the services available via the website and to enable you to use some of your functions. They help to authenticate users and prevent the fraudulent use of user accounts. Without these cookies, the services you request cannot be provided, and we only use these cookies to provide you with these services.

  • Functionality cookies

Type: permanent cookies
Managed by: us

Purpose: These cookies enable us to save the decisions made by you when using the website, e.g. B. your registration data or your language setting. The purpose of these cookies is to offer you a more personal experience and avoid that you have to re -enter your settings every time you use the website.

  • Tracking and performance cookies

Type: permanent cookies
Managed by: third parties

Purpose: These cookies are used to capture information about traffic on the website and the use of the website by the users. You can identify the information collected via these cookies directly or indirectly as individual visitors. This is because the information collected is usually linked to a pseudonymous identifier connected to the device that you use to access the website. We can also use these cookies to test new pages, features or new functions of the website to see how our users react to it.

You can find more information about the cookies we use and your options regarding cookies in our cookie guideline or in the section Cookies of our data protection guideline.

Use of your personal data

The company can use personal data for the following purposes:

To provide and maintain our service, including monitoring the use of our service.

To manage your account: to manage your registration as a user of the service. The personal data you provide can give you access to various functions of the service that are available to you as a registered user.

To fulfill the contract: To develop, comply with and carry out the purchase contract for the products, articles or services you acquire, or another contract with us via the service.

To contact you: To contact you by email, telephone calls, SMS or other equivalent forms of electronic communication, such as: B. Push notifications of a mobile application in relation to updates or informative communications in connection with the functions, products or contractually agreed services, including security updates, if this is necessary or appropriate for their implementation.

In order to provide you with news, special offers and general information about other goods offered by us, services and events that are similar to those who have already bought or asked, unless you have decided against receiving such information.

To manage your inquiries: to process and manage your inquiries to us.

For business broadcasts: We can use your data to evaluate or carry out a merger, restructuring, restructuring, reorganization, resolution or a different sale or a transfer of some or all of our assets, be it as an ongoing operation or as part of a bankruptcy, a liquidation Or a similar procedure in which personal data that we have through our service users belong to the transferred assets.

For other purposes: We can use your data for other purposes, such as B. for data analysis, to determine usage trends, to determine the effectiveness of our advertising campaigns and to evaluate and improve our service, our products, services, our marketing and your experience.

We can pass on your personal data in the following situations:

With service providers: We can pass on your personal data to service providers in order to monitor and analyze the use of our service in order to handle payments and to contact you.

For business broadcasts: We can pass on your personal data in conjunction with or during negotiations on a merger, the sale of corporate assets, financing or taking over our entire or part of our company by another company.

With connected companies: we can pass on your data to our connected companies; In this case, we oblige these connected companies to comply with this data protection guideline. The associated companies include our parent company and all other subsidiaries, joint venture partners or other companies that we control or who are under joint control with us.
With business partners: We can pass on your information to our business partners to offer you certain products, services or advertising campaigns.

With other users: If you pass on personal information or interact with other users in public areas in the public areas, this information can be viewed by all users and distributed publicly.

With your consent: With your consent, we can disclose your personal data for other purposes.

Storage of your personal data

The company will only keep your personal data as long as it is necessary for the purposes mentioned in this data protection directive. We will store your personal data to the extent necessary to meet our legal obligations (e.g. if we have to keep your data in order to comply with applicable laws), to enforce disputes and enforce our legal agreements and guidelines.

The company also stores usage data for internal analysis purposes. Usage data is generally kept for a shorter period of time, unless this data is used to improve the security or functionality of our service, or we are legally obliged to keep this data for longer periods.

Transmission of your personal data

Your information, including personal data, will be processed in the company offices of the company and in other places where the parties involved in the processing are located. This means that this data can be transferred to computers outside of their state, its province, its country or other state jurisdiction in which other data protection laws are considered in their jurisdiction and stored there.

With your consent to this data protection guideline and the subsequent transmission of this data, you agree to this transfer.

The company will take all appropriate measures to ensure that your data is treated safely and in accordance with this data protection directive, and there will be no transmission of your personal data to an organization or a country if there are no reasonable controls that the security is available Enter your data and other personal information.

Operation of your personal data

Business transactions

If the company is involved in a merger, takeover or sale of assets, your personal data can be transferred. We will notify you before your personal data will be transferred and subject to another data protection directive.

Prosecution

Under certain circumstances, the company can be obliged to disclose your personal data if this is required by law or in response to justified inquiries from authorities (e.g. a court or a government agency).

Other legal requirements

The company can disclose your personal data in the good belief that this is necessary to:

  • to comply with a legal obligation
  • to protect and defend the rights or property of the company
  • Possible or investigation of possible misconduct in connection with the service
  • to protect the personal security of the users of the service or the public
  • Protection against legal liability

    Security of your personal data

    The safety of your personal data is important to us, but remember that no method of transmission via the Internet or electronic storage is 100% secure. Although we strive to protect your personal data with commercially acceptable means, we cannot guarantee your absolute security.

    Detailed information about the processing of your personal data
    The service providers commissioned by us may have access to your personal data. These third -party providers collect, store, use, process and transfer information about your activities on our service in accordance with your data protection guidelines.

    Analysis

    We can use third -party providers to monitor and analyze the use of our service.

    Email marketing

    We can use your personal data to provide you with newsletter, marketing or advertising materials and other information that may be of interest to you. You have the option of rejecting the preservation of one or all of these communications by following the deregistration link or the instructions that are contained in each email we send or by contacting us.

    Legal basis for the processing of personal data in accordance with GDPR

    We can process personal data under the following conditions:

    • consent: You have given your consent to the processing of personal data for one or more specific purposes.
    • Fulfillment of a contract: The provision of personal data is required to fulfill a contract with you and/or for pre -contractual obligations.
    • Legal obligations: The processing of personal data is necessary to fulfill a legal obligation that the company is subject to.
    • Vital interests: The processing of personal data is necessary to protect your vital interests or that of another natural person.
    • Public interests: The processing of personal data is associated with a task that takes place in the public interest or in the exercise of public violence that the company has been transferred.
    • Legitimate interests: The processing of personal data is required for the purposes of the legitimate interests of the company.

      In any case, the company is happy to help clarify the legal basis applicable for the processing, in particular when clarifying the question of whether the provision of personal data is required by law or contract or is required for the conclusion of a contract.

      Their rights according to the GDPR

      The company undertakes to protect and ensure the confidentiality of your personal data that you can exercise your rights.

      According to this data protection directive and by law, if you are within the EU you have the right to:

        • To apply for access to your personal data. The right to access, update or delete them, update or delete them. Whenever possible, you can access your personal data directly in the settings of your account, update it or apply for their deletion. If you are unable to carry out these actions yourself, please contact us to help you. In this way you can also get a copy of the personal data that we have saved about you.
        Access account information
        Email format: example@mailserver.domain
            • to request the correction of the personal data that we have saved about you. You have the right to have incomplete or inaccurate information that we have saved about you.
            Edit Account Information
            Email format: example@mailserver.domain
                • To manage your inquiries. You have the right to ask us to show you all your inquiries.
                Show all requests
                Email format: example@mailserver.domain
                    • Objection to the processing of your personal data. This right exists if we rely on a legitimate interest as a legal basis for our processing and there is something about your special situation that makes you contradict the processing of your personal data for this reason. You also have the right to object if we process your personal data for direct marketing purposes.
                    • Request the deletion of your personal data. You have the right to request from us to delete or remove your personal data if there is no valid reason for us to process it further.
                    Delete account information
                    Email format: example@mailserver.domain
                      • Apply for the transmission of your personal data. We will provide you or a third party you have chosen your personal data in a structured, generally used and machine -readable format. Please note that this right only applies to automated information whose use you originally agreed, or if we used the information to fulfill a contract with you.
                      • Withdraw your approval. You have the right to revoke your consent to the use of your personal data. If you withdraw your consent, we may not be able to give you access to certain functions of the service.

                      Exercise of your GDPR data protection rights

                      You can exercise your rights to information, correction, deletion and contradiction by turning to us. Please note that we may ask you to check your identity before we react to such inquiries. If you make an inquiry, we will do our best to answer you as soon as possible.

                      You have the right to complain to a data protection authority about the collection and use of your personal data. If you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

                      Data protection for children

                      Our service is not aimed at people under the age of 13. We do not knowingly collect personal data of people under the age of 13. If you are a parent or legal guardian and know that your child has provided us with personal data, please contact us. If we find that we have recorded personal data of people under the age of 13 without reviewing parental consent, we take measures to remove this data from our servers.

                      If we have to rely on consent as a legal basis for the processing of your data and your country requires the consent of a parent, we can request the consent of your parent before we collect and use this data.

                      Links to other websites

                      Our service can contain links to other websites that are not operated by us. If you click on a third party link, you will be forwarded to the side of this third party. We strongly recommend that you read the data protection guidelines of each website you have visited.

                      We have no control over and take no responsibility for the content, the data protection guidelines or practices of websites or services of third parties.

                      Changes to this data protection guideline

                      We can update our data protection guideline from time to time. We will inform you about all changes by publishing the new data protection directive on this page.

                      We inform you by email and/or by a striking note in our service before the change comes into force and update the date of the last update "above in this data protection directive.

                      We recommend that you regularly check this data protection guideline for changes. Changes to this data protection directive come into force if they are published on this page.

                      Contact us

                      If you have any questions about this data protection directive, you can contact us:

                      • By visiting this page on our website: https://www.rollei.de
                      • ;
                      • By sending us an email: hello@rollei.de

                      If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation granted or contradiction against a specific data usage, please contact us directly via the contact details in our imprint.

                      Data protection officer:
                      QFU, Society for Management Systems mbH

                      Marcel Theis
                      Mailänderstr. 2
                      67657 Kaiserslautern
                      Germany
                      theis@qfu-gmbh.de
                      www.qfu-gmbh.de